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CruiseOne
, Cedar , MI (231) 228-2366/(877) 398-5616
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Phone (231) 228-2366/(877) 398-5616 Address 780 E. Sand Hill Dr. Cedar , MI 49621 Hours Monday 9 a.m. - 7 p.m. Tuesday 9 a.m. - 7 p.m. Wednesday 9 a.m. - 7 p.m. Thursday 9 a.m. - 7 p.m. Friday 9 a.m. - 7 p.m. Saturday 9 a.m. - 7 p.m. Sunday 11 a.m. - 2 p.m. Business Services Travel Agency
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Business Type: CruiseOne is part of World Travel Holdings (WTH), one of the nations largest online and offline leisure travel companies. Each year, WTH sends millions of people around the world to warm up, cool off, explore new cultures, or just relax through on of our many cruises. Our customers plan and purchase their cruises vacation packages online using industry-leading dynamic packaging technologies or offline with our highly experienced cruise vacation consultants.
The global buying power of the World Travel Holdings combined with the local, personal service of CruiseOne® specialists assure that our customers will receive the best values and excellent customer service on all cruise purchases from short cruise getaways to an around the world cruise voyage.
CruiseOne® books cruises that offer unmatched variety, convenience, and fun. Plus, cruises are more affordable than many land-based vacations. Cruises, whether it be an Alaska Cruise, Caribbean Cruise, or a Cruise to Europe, enables you to visit multiple locaitons for one low price, without the hassle of coordinating travel details. If this sounds like a good time to you, Call Dana Moore Wichtoski at (877) 398-5616 today!
If you are in the mood to get away - escape with a cruise! Find out the benefits of booking a trip on the high seas in a live chat March 30 from 12-1PM.
Dana Moore Wichtoski, Owner/Agent I worked 12 years in the corporate travel sector for Joe Gibbs Racing - Nascar Nationwide division - and have been working in the private travel sector for 2 years. My husband and I love to travel and learn about great new, exciting destinations & ships. From our travels, we can bring home and share the wonderful memories with friends, family, clients & future clients. I am committed to educating myself and being current with knowledge of the cruise lines and suppliers I specialize in. My association with CruiseOne® & the WTH family, allows me to draw off of the experiences of well over 800 other Franchisees & Agents. This helps me to achieve my goals of creating beautiful memories for people.
Question What is your premier service? Answer I am a local, independently owned and operated, home based travel agency specializing in cruising; that combines the latest technology, with old-fashioned customer service. Question What is the most common question customers have about your business? Answer Here are a couple of questions that customers have & that are related to each other.
Why should I book my cruise through you?
Isn't it cheaper to just go online and book it myself through a "big box store", or through the Cruise Line directly?
What is the best price you can get me?
My first response would be: You should book through me because of my Value. I will save you both time and money & my personal attention to every detail will make sure that you have the results you are hoping for in your vacation. You will always be able to contact me with any questions or concerns. I would then follow up with asking some questions in order to find out what cruise or land vacation best suits the needs & budget of the client. My Goal is to find out what the customer really is looking for. Most times the best price is not always the best solution. Question What is the one thing you would like potential customers to know about your business? Answer That using a travel agent will save them time & money; and in the end create that worry free family vacation that everyone saves their hard earned money for. As agents for the cruise lines, we do not charge for our basic services and offer equal or better cruise deals than the cruise lines offer on a direct basis.
Cruising is the fastest growing segment of the travel industry and is a great value. If you compare a cruise to a traditional land based vacation, including transportation, lodging, meals, entertainment & gratuities you can see the outstanding value of cruising. You get to see many ports of call; some of which are best seen by ship. And most of all, the high level of personal service and pampering you receive; is hard to achieve with a comparable land vacation option. Question What sets your business apart from your competition? Answer My personalized service & attention to detail. I care about my clients and have fun getting to know them, their families and building long term friendships & relationships; all while creating that dream vacation for each and every one. Question Why is it important to customers that they think about the product or service your offer? Answer If the customer has just booked on the internet with a "faceless" corporation, that company will most likely not do a thing to help if something goes wrong at anytime before or during the vacation. The customer will not have the personal attention that I will give them; as well as my 24/7 availability to take care of their needs. I also have great resources to pull from to very possibly get better pricing, room upgrades or on board credits for the clients that the "faceless" corporation may not offer. I have personal cruise vacation experience, and ongoing training that I love to share with my clients. Question Why is it valuable to customers to get to know you and your staff? Answer Customers will immediately hear my passion for what I do. Once they get to know me they realize how much I can and will do for them, and that they can trust me for all of their vacation needs. Question What do customers need to know before they call you? Answer If the customer has a general idea of where they would like to travel, an approximate budget, and dates of their travel that helps greatly to get the process started. First time travelers don't need to be afraid to venture out and try Cruising or an All-Inclusive Land Vacation. There are great resources available to show you how fun and exciting all types of travel can be.
CruiseOne offers websites free of charge for our cruise customers. They are customized for the family reunion cruise, member organizations, a company website for your employees, and a honeymoon cruise website. All of these websites offer great sales and discounts and convenience for the customer.
Here are samples of company and members websites to show the great savings each has to offer.
http://sample.companycruises.com/travel/HomePage.html
http://membercruises.com/travel/HomePage.html
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