Ken Warner - Traverse City, Michigan
I wanted to write to thank you and your associates for your exemplary work in installing my new Lennox furnace.
You and your staff provided excellent customer service by tearing down the old closet that housed the former furnace, hauling it away, and leaving the area around the new furnace more neat and organized than before you has arrived. The price of the new furnace was also right. It was your professionalism and service that made this experience a positive one and worth recommending to others.
Penny Spencer - Cedar, Michigan
We would like to express our thanks in this note for your services in replacing our heating system. From the start, everyone involved – from scheduling with the office, a visit from the salesman and the installation showed that they cared for our needs and helped us in a quick and professional manner.
Jack Thomas - Kalkaska, Michigan
I wanted to drop you a note regarding my experience with using Team Bob’s services to purchase and install a new heat pump at my home. It is without question the very best contracting service I have ever experienced in my life.
Your staff worked marvelously together - it was like watching a ballet! They moved in concert and accomplished the tasks in a wonderfully smooth and effective way. They were friendly, helpful, clean, tidy and efficient, leaving my house cleaner than when they arrived.
Needless to say, I am impressed with Team Bob’s staff, responsiveness, equipment, and follow-up. I will not use any other contractor for services that your company provides.
Again, thank you for your kindness, education, information and follow-up. Great job!!
Michael & Alison Willett - Northport, Michigan
I can't begin to tell you how impressed I am with the professionalism and competence of your three employees, Aaron Rubin (Installation Manager), Lana Olds (Scheduling Secretary), and Scott Loveland (Installation Technician). Each of these is the voice and face of your company within our community. I am pleased to have met them and proud that they are my neighbors. Their efforts in the interest of your customers is personable and their decision making represents the highest standard in corporate ethics. Deeply appreciative of their skills, I salute each of them! You may feel free to use this note in any way that furthers your business interests or the careers of those I have named. I wish for you and them a blessed and joyous Christmas Season and a successful New Year in 2010.
All in all, we are very pleased with our experience with your company and its employees. Bob’s Furnace also installed our first furnace, a Bryant, 14 years ago. Thank you for great service over the years.
Robert I. Warner - Maple City, Michigan
I would like to personally THANK Team Bob’s for their fast and courteous service in my recent time of need. I would definitely highly recommend Bob’s…in fact I have mentioned the great service I received to all my friends and family!
Gordon & Bev Carncross - Lake Leelanau, Michigan
We found your sales representative as well as the rest of Team Bob’s very professional, courteous and had a good knowledge of your products. We were impressed by the follow up, to make sure everything was in working order…Thanks again.
Tom & Barb Cole - Kewadin, Michigan
We wanted you to know how pleased we are with our new furnace, A/C, air cleaner and humidifier. We appreciate that you selected a package of equipment for us that provided us with comfort, reliability and energy savings. Your salesman is excellent and we are very happy he was assigned to us.
Also, we wish to say that the installation team did an awesome job! Thanks much to all of you!
Kenneth Shafer - Lake Ann, Michigan
Just wanted to thank you for helping me this week. Many thanks for taking the time to educate me about our system. Your efforts were wonderful.
